How it began. It was one of those moments when a business idea became reality, and we took the leap.
Mike Allan is an award-winning plumber with a real passion to innovate and challenge the status quo. Nick Paris, with 15 years of senior marketing management roles, (also qualified in plumbing), understood marketing, product distribution and retailing. Sarah Paris had a sales management role with one of NZ’s largest FMCG companies, and brings a disciplined and process driven skill to the team. Collectively we knew we could deliver a great plumbing & gasfitting service to you.
Our plan back then, and today is simple - be customer driven, be professional, and focus on same day service. So that’s where we started. No clients, but a clear vision. From this simple beginning, we now have a team of plumbers, gasfitters, drainlayers, supporting electricians & builders who all do a fantastic job. Today, 98% of our business is repeat or word-of-mouth.
To deliver a great customer experience every time, starting with being on time.
1. Teamwork: We will always work as a team to deliver you the customer experience we promise.
2. Accountability: We encourage and expect our team to take responsibility and ownership of their workmanship, with the resulting outcome being a quality job carried out in a timely manner.
3. Honesty, Integrity & Respect: We expect our actions to always be honest, and our business decisions to have integrity. Leading by example is the best method for our team to really know and understand what we stand for. You can expect to be have respectful and honest experience from all of us.
Ph: 09 362 0767